Regarding Amazon, “Alexa” means their Alexa Voice Service which includes third party services (like our skills) and other related Software.
You should understand that when you use our skills you have to talk to Alexa. This voice input gets sent to Amazon and us where we use it to understand what our skill should do for you. This is necessary for our service to give you the correct answer.
We never collect or share personal data with our skills.
To improve our services we analyze automatically how often utterances are spoken and other analytics. This is done automatically by Amazon in the Amazon Developer Portal.
For some of our skills it is necessary to save data for you in our databases. This data is only connected to your Alexa-UserId but never to your name or any other personal information. Otherwise we could not provide you this service.